Common Sense Services

“It provided me with a better understanding of defusing difficult situations.”

Conflict Awareness for team members workshop

At some point during our professional lives we’ve all worked in a place where there’s an atmosphere or an unspoken tension, where certain topics can’t be talked about in case they cause problems or where cliques are formed, and people stop talking as soon as another person walks into the room. It is destructive, and it can have a massively negative effect on staff morale and productivity, but the good news is that it’s also very common. However, before it can be dealt with team members need to be aware of what is actually going on.

Our workshop:

This workshop is a practical but relaxed look at how team members identify and respond to conflict in their workplace, and how they can avoid unconsciously causing some of that conflict themselves. Even on days when work becomes more pressured and challenging, a lot of the conflict that forms can be completely avoidable. In a supportive group environment, participants will receive all the tools they need to be aware of conflict and reduce it, as well as the opportunity to share their experiences and learn from each other.

At the end of this workshop participants will:
 
  • Understand what conflict is and how they respond to it
  • Learn how to identify conflict and prevent it from escalating
  • Know the words to use to de-escalate conflict and stop it from happening
  • Develop their verbal and listening skills so they can calmly and constructively “have the difficult conversation” if it ever arises

How to book:

Please contact Milee Brambleby directly at milee@commonsenseservices.co.uk on 07468 570471.

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